Storm delays.

“I want to thank you again for the ABSOLUTELY SUPERB job you and ARTA Travel did for us in getting us to Normandy France this past month. You fought through the March storm delays like no one else could have. Because of you, we had a very successful trip. We made the cover story of Army Magazine and our pro-bono leadership program is getting a lot of recognition. Again thank you!”

– John

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Successful Customer Reward Program.

“As the Marketing Manager for a $1.8 billion construction materials organization, my time and my customers time are a precious commodity. Beginning Q1 of 2012, I began working with both Amy and Alese on our corporate Customer Reward Programs due to a complete failure in performance from our internal travel group. In our industry, incentives play a major role in manufacturer specification selection. Simple rewards, when done correctly, can “flip” projects in our favor with windfalls of between $50,000 and $1MM.

Alese has played a major role in ensuring that (10) ten of my top customers from across the U.S. had a vacation experience they will not soon forget. She handled everything from start to finish with professionalism and class. Her attention to detail has been phenomenal. I have received several calls from those same customers who have expressed their sincere appreciation for a wonderful trip, and the work Alese performed throughout the process. The all commented on her attention to detail and responsiveness to their needs. In fact, several have asked if she was available to assist them with their personal travel arrangements. For me personally, Alese provided peace of mind. Once she was provided the list of winners, I never once had to worry about the needs of my customers’ needs being met with the highest level of service. I will definitely use ARTA (Alese and Amy) for all future event planning and trip management. Both are tremendous assets to your organization.”

– Michael D., Marketing Manager, Building Materials Company

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When thing don’t go smoothly?

“Often when we evaluate a business person’s ability, it’s not what they do when things are running smoothly, it’s how they handle adversity! You are a real professional in that you don’t get rattled, lose your composure, or lash out at the people who have dropped the ball. The group respected how you handled yourself.

It is a pleasure traveling with you! Thanks for a wonderful trip!”

– Gerald

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Fabulous trip for our membership.

“Our thanks to you for all of the hard work in putting together a fabulous trip for our membership. In particular, we were most impressed with Royal Coach!!! They were always on time and so accommodating. We loved every minute of the trip — especially the visit to Raymond Vineyard and the Wine Train. Cuvee did a very nice job hosting us — both the welcome party and the breakfasts and the folks at the River Terrace Inn were delightful. We are passing along our recommendation to our Club so that they surely will use your services again — very, very professional!!!”

– Betty

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Discerning group?

“It has taken me a few days to recover from the event and get things back to normal, but it was definitely a big success. The attendees had a great time and I received nothing but positive feedback about the experience. They were very happy with the hotel and the Thursday night cocktail party in particular, so thank you again for all of your hard work on setting those up.”

– Justin M., Investment Firm

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Corporate Office

5700 West Plano Pkwy
Suite 1400
Plano, TX 75093

Contact Us

972.422.4000
info@artatravel.com

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