“I wanted to send you a note to let you know how much we appreciate the efforts of Joann Austin to provide us nothing but the very best service. We were dealing with a local travel agency in Pensacola when we met Joann (and Wally) on a cruise aboard the Celebrity Equinox.
We were immediately impressed with her warm, caring personality and extensive knowledge of various destinations and cruise lines. We asked if she would work with us on our travel plans even though we were distant. She said sure and the rest is history. She has provided great advice and planning assistance to us on cruises to the Baltic, Australia, South America, French Polynesia, China and many more.
Our original opinion has only been reinforced with every interaction we have had. She is a true gem and we so enjoy working with her.”
– Carolyn & Bob S. – Pensacola, FL
